1. Summary
Huatop Neoprene is a B2B factory website. We do not offer user accounts, online checkout, membership areas or consumer payment processing on this website. We mainly collect information that visitors choose to send through contact forms, email, WhatsApp or business communications.
We use that information to answer inquiries, prepare quotations, discuss OEM or ODM projects, manage business records, improve the website, prevent abuse and protect our legal interests.
2. Who Is Responsible
The website is operated for Dongguan Huatop Sporting Goods Co., Ltd., Room 201, Building 3, No. 9 Jinfuxi Road, Tangchun Village, Liaobu Town, Dongguan City, Guangdong Province, China 523407.
For privacy requests, contact us through the contact details listed at the end of this policy.
3. Information We Collect
Information you provide
- Business contact details such as name, company, email, phone number, WhatsApp ID or social media handle.
- Inquiry details such as product category, target market, quantity, logo, packaging, testing, shipment needs and message content.
- Files or reference materials you send voluntarily, such as product images, drawings, labels, specifications or purchase requirements.
- Communication records from email, WhatsApp, website forms and business follow-up.
Information collected automatically
- Basic technical data such as IP address, browser type, device type, pages visited, referring page, approximate location, date and time.
- Cookie and analytics data, where allowed by your cookie choices and applicable law.
- Security logs used to protect the website and contact forms from spam, fraud and misuse.
We do not intentionally collect sensitive personal information, government ID numbers, payment card data, account passwords or information from children through this website.
4. How We Use Information
- To respond to inquiries and provide product, sample, price, production and shipment information.
- To evaluate project feasibility, prepare quotations and communicate about OEM or ODM orders.
- To maintain business records, supplier/customer relationship records and internal order history.
- To improve website content, product pages, usability and buyer support.
- To protect against spam, security incidents, fraud, unauthorized access and misuse.
- To comply with legal, tax, customs, trade, accounting or regulatory obligations where applicable.
- To establish, exercise or defend legal claims and protect our rights, property and business interests.
We do not sell products directly to consumers through this website, and we do not use inquiry information for automated decisions that produce legal or similarly significant effects.
5. Legal Bases for EEA, UK and Similar Regions
Where GDPR, UK GDPR, Swiss FADP or similar laws require a legal basis, we rely on one or more of the following:
- Pre-contract steps or contract performance: when you ask for a quote, sample, product discussion or order-related support.
- Legitimate interests: to operate a B2B website, answer business inquiries, develop commercial relationships, secure the website and keep appropriate business records.
- Consent: for optional analytics, advertising pixels, non-essential cookies and any marketing where consent is legally required.
- Legal obligation: where laws require us to keep or disclose certain records.
You may withdraw consent for optional cookies at any time through Cookie Preferences. Withdrawal does not affect processing that happened before withdrawal.
8. Retention
We keep personal information only as long as reasonably necessary for business, legal, security and recordkeeping purposes. Inquiry records are normally kept while a business relationship, quotation discussion, project evaluation or reasonable follow-up period remains active.
We may keep certain records longer where needed for tax, customs, accounting, legal defense, fraud prevention, audit, warranty, quality traceability or dispute resolution.
9. International Transfers
Because we are based in China and serve global buyers, your information may be transferred to, stored in or accessed from China and other countries where our service providers operate. Data protection laws in those countries may differ from those in your country.
Where required, we use appropriate safeguards such as contractual commitments, service provider controls, access limitations and other practical measures suitable for a B2B inquiry website.
10. Security
We use reasonable administrative, technical and organizational measures designed to protect personal information. No website, email system or internet transmission is fully secure, so please avoid sending highly sensitive information unless we specifically request it through a suitable channel.
11. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, opt-out of certain uses, or information about how we process your data.
We may need to verify your identity and request details needed to locate your information. We may refuse or limit requests where permitted by law, including where information must be retained for legal, security, recordkeeping, dispute or legitimate business reasons.
12. Regional Privacy Notices
European Economic Area, United Kingdom and Switzerland
You may have GDPR, UK GDPR or Swiss FADP rights including access, correction, deletion, restriction, objection, portability and complaint to a data protection authority. You may object to processing based on legitimate interests, and you may withdraw cookie consent at any time.
California and other U.S. states
California residents may have rights to know, access, correct, delete, opt out of sale or sharing, limit use of sensitive personal information and not receive discriminatory treatment for exercising rights. We do not knowingly sell personal information for money and do not intentionally collect sensitive personal information through this website.
Canada
Canadian visitors may request access to and correction of personal information, and may ask questions about our privacy practices under PIPEDA or substantially similar provincial laws.
Brazil
Brazilian visitors may have LGPD rights including confirmation, access, correction, anonymization, deletion, portability, information about sharing and review of consent-based processing.
Australia and New Zealand
Visitors may request access to or correction of personal information under applicable privacy laws, subject to lawful exceptions.
Singapore, Japan and South Korea
Visitors may have rights to access, correction, deletion, suspension of use, withdrawal of consent or other rights under PDPA, APPI, PIPA or related laws, subject to local requirements and exceptions.
13. Children
This website is intended for business visitors. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will review the request.
14. Changes
We may update this policy when our website, tools, business operations or legal requirements change. The updated version will be posted on this page with a new updated date.
15. Contact Us
For privacy requests, email us at contact@dg-neoprene.com or contact us through the website Contact Us page.
Postal address: Room 201, Building 3, No. 9 Jinfuxi Road, Tangchun Village, Liaobu Town, Dongguan City, Guangdong Province, China 523407.